Terms of service
Terms of Service
The current version of these Terms is always available on relivexpro.com.
This website is run by ReliveX. Across the site, the words “we”, “us”, “our” and “our company” refer to ReliveX. We make this website — including all information, tools and services offered here — available to you, the user, on the condition that you accept all of the terms, conditions, policies and notices set out below.
By browsing our website and/or buying something from us, you take part in our “Service” and agree to be bound by these terms and conditions (“Terms of Service”, “Terms”), together with any further terms and policies referred to here. These Terms apply to everyone who uses the site, including visitors, customers, merchants and contributors of content.
Please read these Terms carefully before using our website. By accessing or using any part of it, you agree to be bound by them. If you do not accept every term and condition, you should not use the website or its services.
Any new features or tools we add to the store are also covered by these Terms. We may update, change or replace parts of these Terms by posting revisions on our website, and it is your responsibility to review this page from time to time. Continuing to use the site after changes are posted means you accept those changes.
Section 1 – Use of the online store
By accepting these Terms, you confirm that you are at least the age of majority where you live, or that you have given consent for any minor dependents to use this site. You must not use our products for any unlawful or unauthorised purpose, nor break any laws that apply to you (including copyright laws). You must not transmit any worms, viruses or other destructive code. Breaking any of the Terms will result in the immediate end of your access to the Service.
Section 2 – General conditions
We may refuse service to anyone, at any time, for any reason. You understand that your content (other than payment card details) may be transferred unencrypted and may involve transmission across various networks, as well as adjustments to meet technical requirements. Payment card details are always encrypted during transmission. You agree not to copy, resell, duplicate or exploit any part of the Service without our written permission. Section headings are included only for convenience and do not limit the Terms.
Section 3 – Accuracy and timeliness of information
We are not responsible if the information on this site is not fully accurate, complete or up to date. The material here is provided for general information only and should not be your sole basis for decisions without consulting more reliable sources. Any reliance on this material is at your own risk. The site may contain historical information that is not necessarily current. We may change the content of the site at any time, but we are not obliged to update it.
Section 4 – Changes to services and prices
Prices for our products may change without notice. We may modify or discontinue the Service (or any part of it) at any time without notice, and we will not be liable to you or any third party for any such change, price adjustment, suspension or discontinuation.
Section 5 – Products and services
Certain products or services may be offered exclusively online and in limited quantities, and may only be returned or exchanged according to our Refund & Return Policy. We have made every effort to show product colours and images as accurately as possible, but we cannot guarantee that your screen displays them correctly. We reserve the right to limit sales of our products to any person, region or jurisdiction, to restrict quantities, and to discontinue any product at any time. We do not guarantee that the products, services or other materials you obtain will meet your expectations.
Section 6 – Accuracy of billing and account information
We may refuse any order you place and may limit or cancel quantities purchased per person, household or order. If we change or cancel an order, we may try to reach you using the email or billing details you provided. You agree to supply current, complete and accurate purchase and account information and to keep it updated so we can process your transactions and contact you when needed.
Section 7 – Return and refund policy
If you are not satisfied with your purchase, please contact us at contact@relivexpro.shop within the period stated in our Refund & Return Policy to arrange a return or exchange. Products must be returned in their original condition and packaging. Return shipping costs are the customer's responsibility unless the item is defective or the wrong product was sent. Once we receive and inspect the return, we process the refund to your original payment method.
Section 8 – Optional tools
We may give you access to third-party tools that we neither monitor nor control. You use any such tools “as is” and “as available”, without warranties of any kind, and entirely at your own risk. You should review and accept the terms of the relevant third-party provider before using them. Any new tools or features we introduce in future are also subject to these Terms.
Section 9 – Third-party content
Some content, products or services available through our Service may include material from third parties. We are not responsible for reviewing or evaluating the content or accuracy of any third-party material, and we accept no liability for it. Please read the policies of any third party carefully before engaging with them. Any complaints or questions about third-party products should be directed to that third party.
Section 10 – Comments and submissions
If you send us ideas, suggestions or other materials, whether requested or not (“Comments”), you agree that we may use, edit, copy, publish and distribute them in any medium without restriction. We are not obliged to keep Comments confidential, to compensate you for them, or to respond to them. You agree that your Comments will not infringe anyone's rights, will not be unlawful or offensive, and will not contain malware. You are solely responsible for the Comments you submit and for their accuracy.
Section 11 – Personal data
Any personal data you submit through the site is handled in accordance with our Privacy Policy.
Section 12 – Errors and omissions
Occasionally the information on our site may contain typographical errors, inaccuracies or omissions relating to descriptions, pricing, promotions, shipping costs, delivery times or availability. We may correct such errors and update or cancel orders if any information was inaccurate, at any time and without prior notice, even after you have placed your order.
Section 13 – Prohibited uses
In addition to any other restrictions in these Terms, you are prohibited from using the site or its content:
- for any unlawful purpose;
- to encourage others to take part in unlawful acts;
- to break any international, national, state or local laws or regulations;
- to infringe our or anyone else's intellectual property rights;
- to harass, abuse, insult, defame, intimidate or discriminate against anyone;
- to submit false or misleading information;
- to upload or transmit viruses or any other malicious code;
- to collect or track other people's personal information;
- for spam, phishing, pharming, spidering, crawling or scraping;
- for any obscene or immoral purpose; or
- to interfere with or circumvent the security features of the Service or any related website.
We may end your use of the Service if you breach any of these prohibited uses.
Section 14 – Disclaimer and limitation of liability
We do not guarantee that your use of our Service will be uninterrupted, secure or error-free, or that the results obtained from it will be accurate or reliable. The Service and all products delivered through it are provided “as is” and “as available”, without warranties of any kind, whether express or implied. To the fullest extent permitted by law, ReliveX and its directors, employees and partners will not be liable for any direct, indirect, incidental, special or consequential damages of any kind arising from your use of the Service or of any product purchased through it.
Section 15 – Indemnification
You agree to indemnify and hold harmless ReliveX and its affiliates, partners, officers, agents and employees from any claim or demand, including reasonable legal fees, made by any third party as a result of your breach of these Terms or your violation of any law or the rights of a third party.
Section 16 – Severability
If any provision of these Terms is found to be unlawful or unenforceable, that provision will still be enforced to the fullest extent permitted by law, and the remaining provisions will continue in full effect.
Section 17 – Termination
Obligations and liabilities incurred before the termination date survive the end of this agreement. These Terms remain in force until ended by either you or us. If we believe you have failed to comply with any term, we may end this agreement at any time without notice, and you will remain responsible for all amounts due up to that date.
Section 18 – Entire agreement
Our failure to enforce any right or provision of these Terms does not waive that right. These Terms, together with any policies we post, make up the entire agreement between you and us regarding your use of the Service, replacing any earlier agreements or communications.
Section 19 – Governing law
These Terms and any separate agreements under which we provide services to you are governed by and interpreted in accordance with the applicable laws of the jurisdiction in which ReliveX operates. Any disputes will be subject to the exclusive jurisdiction of the competent courts of that jurisdiction.
Section 20 – Changes to these Terms
You can review the most recent version of these Terms at any time on this page. We may update, change or replace any part of them by posting updates on our website. Continuing to use the site after changes are posted means you accept them.
Section 21 – Contact information
If you have any questions about these Terms of Service, please contact us at contact@relivexpro.shop.