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Contact Information

We're here to help — reaching us is quick and easy.

Do you have a question about your order, a product, a return, or anything else? Our customer care team will be glad to assist you. The fastest and most reliable way to reach us is by email, where all of our support is centralised.

Support hours

Our team reviews and answers messages during the following hours:

• Monday – Friday: 08:00 – 20:00
• Saturday – Sunday: 10:00 – 17:00

Response time

We do our best to reply to every message as quickly as possible, usually within one business day. For requests related to your privacy or personal data, please allow us up to four weeks, as required by applicable law.

Before you write

To help us assist you faster, please include your order number (if you have one) and a clear description of your question or issue. If your message concerns a damaged or faulty item, adding a short video or photo will speed up the process considerably.

However we can help, simply send us an email at contact@relivexpro.shop and we'll take care of the rest.